Cancellation Policy: At La Crème Salon, we understand that unforeseen circumstances may arise, requiring adjustments to your scheduled appointments. To facilitate a smooth experience for both our clients and our team, we kindly request a minimum of 48 hours’ notice for any changes or cancellations. This proactive approach allows us to accommodate the needs of all our clients and maintain the high level of service we strive for. Please be aware that failure to provide the required notice may result in a cancellation fee equivalent to 100% of the total appointment cost.

Late Arrivals Policy: Punctuality is crucial to ensuring a seamless schedule for all our valued clients. If, for any reason, you find yourself running behind schedule, we request your understanding and cooperation. In the event of a late arrival, we may need to modify or shorten your scheduled service to prevent disruptions to our overall schedule. If you are over 15 minutes late, rescheduling may be suggested to ensure the quality of service for both you and other clients.

Children and Guests Policy: To maintain a serene and relaxing environment for all our clients, we kindly ask that you refrain from bringing children or additional guests who are not receiving services. This guideline is in place to uphold the comfort and experience of all individuals during their salon visit. Exceptions are made for necessary assistance or supervision, but we appreciate your consideration in minimizing the presence of non-service guests. Our primary goal is to provide a tranquil and enjoyable atmosphere for every client.